Get Started with Communities in Lightning Experience (ADX271)
11/11/2019 al 12/11/2019
Descripción general
Online communities provide a place where employees, customers, and partners can engage and collaborate. Learn how to enable communities in your organization, create communities for partner and customers, and gauge participation.
¿Quién debería realizar este curso?
This class is designed for experienced administrators who are responsible for setting up, configuring, and managing Salesforce communities in their organization. As a Salesforce administrator, you should have a solid understanding of Salesforce functionality and concepts, and at least six months’ experience using Salesforce.
Cuando complete este curso, podrá
Enable communities in your organization.
Describe the capabilities of communities and how they work.
Create a new community for partner sales.
Create a community for self-service support.
Keep the community active and engaged with native tools.
Measure a community’s success using dashboards.